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ABOUT

HomeX Plumbing & Rooter

HomeX plumbing & Rooter Inc. logo

We’ve found that a functioning house tends to be a happy house, at least when it comes to plumbing. Whether you have a clogged drain in your shower, you’ve detected a gas leak, or you’ve simply decided to make the switch to a tankless water heater, we are the team to call. Our mission is to ensure that every line, pipe, and connection is working properly and keeping your home in functioning order.

With more than 25 years of experience, we have spent our time learning the ins and outs of plumbing. We are not only a full-service plumbing company, we are family owned, and we put honesty and integrity above all else. Our fair pricing approach is what keeps our customers coming back time and time again. We know what works, what doesn’t, and what to do when there is an emergency. With that said, we hope you choose us when something in your home isn’t flowing quite the way it should.

While we are plumbing professionals, we also pride ourselves on being customer service rockstars. From our first consultation call to waving goodbye, we ensure that everything is completed according to your specifications and your schedule. We believe in providing five-star service at a price point our customers can afford. We also know that the best projects are completed with the homeowner knowing exactly what needs to happen in order for us to get the job done well. You’ll know what we are doing, why we are doing it, and what you can expect when all is said and done.

Work with the best when you choose HomeX Plumbing & Rooter. We serve Buena Park, Anaheim, Garden Grove and the surrounding cities. We’ll help you keep your home protected and running smoothly.

Services

HomeX Plumbing & Rooter

Water Leaks

Gas Leaks

Plumbing

Water Quality

Hot Water Heaters

Drain Cleaning

Shower / Tub Replacement

FAQ

Frequently Asked Questions

Why is my toilet running?

A running toilet is a fairly common plumbing problem for most homeowners. If you have a toilet, there’s a good chance that after some time, it’ll start turning itself on and refilling randomly, even without having been flushed for hours at a time. This may be annoying because it means extra unwanted noise in your home, but it can really have an impact by wasting water, which means a water bill that’s far higher than it should be – and here in California, every gallon counts.

Check Your Flapper

The overwhelming majority of running toilets have a simple cause: a worn-out flapper. The flapper is the small piece of rubber that blocks the drain between your toilet’s tank and the bowl down below. When you flush your toilet, the handle lifts this flapper, allowing water to flood into the bowl below, flushing the contents out and down the drain in a safe and sanitary fashion. Flappers are constructed from rubber because rubber can flex and created a tight seal while also remaining very inexpensive.

However, rubber has a downside—it degrades fairly rapidly and exposure to water can cause it to crack. When it cracks, it can’t form a tight seal, and water will very slowly start to leak through it down into the bowl below. When enough water drips out of your tank, the float valve will drop low enough to the point where your tank starts to refill. Depending on the condition of your flapper, this will usually happen anywhere from every few hours to every few minutes. You can even hear when your flapper has a larger leak, as water will drip down into the bowl below before the tank refills again.

Do I Need to Hire a Professional?

If the problem is your flapper, as it most likely is, to be honest the answer is no. Replacing the flapper in your tank takes about five minutes, costs about five dollars, and requires no specialized tools or knowledge.

After shutting off the water to your toilet and draining your tank with a quick flush, simply dislodge the flapper from the hinge it sits on. Dislodging the flapper is extremely simple, and all you need to do after doing so is disconnect it from the handle and you can pull it out.

You can pick up a new flapper from your local hardware store. Simply place the new flapper in the tank, reattach it at the hinge, and then attach the chain to the handle and make sure there’s just a tiny bit of tension between the handle and the chain when the flapper is closed. When that’s done, turn the water to your toilet back on, let the tank refill, and make sure there are no leaks.

That’s it, you’re done.

It’s not unusual to have to replace the flapper in a toilet every couple of years or so, but when you consider the cost is so minimal, you shouldn’t have to worry about it.

What If It’s Not the Flapper?

If your flapper is still in good condition yet your toilet is still running, then you could have a different problem like a tank leak. If you notice water dripping near the base of your toilet or along the wall near it, then you may need to replace your toilet outright. The best way to tell for sure is to have your toilet inspected by a professional plumber.

Why is my faucet dripping?

A dripping faucet may seem like it’s not that big of a deal, but you’d more than likely be shocked at how much water even the slightest drip can waste. If your faucet dripped one drop of water per second, it would drain a gallon every four and a half hours. That’s five gallons of water per day and more than 2,000 gallons of water per year! To make matters worse, the average home has at least one faucet that drips or wastes water, even just a little bit, which wastes hundreds or thousands of gallons of water every year.

Why Does a Faucet Drip?

There are a number of different reasons, but the most common is that a seal around a connection has worn out. Faucets have a number of moving parts, and moving parts need to have space between them in order to provide the tolerance with which to operate. However, space for these tolerances is an area where water can leak out, which means that they need to be sealed in other ways. Rubber gaskets, o-rings, and other parts take care of this task, but the nature of their materials means they’re prone to wearing out. Likewise, loosening connections can also cause small gaps through which water can leak.

Here are just a few of the reasons your faucet can leak:

Loose screws

Screws, nuts, and bolts can wear out and loosen over time. The easiest way to tell this is the issue is if your handle has wobble or free-play in it. If the faucet is shut off and you can jiggle the handle in ways other than the direction you’re supposed to turn it to turn it on, then you likely have a loose connection.

Corroded O-rings

An O-ring is a type of gasket or seal that most cartridge-type faucets depend on. If your faucet is leaking at the handle, a faulty or worn-out O-ring is more than likely the culprit.

Washer problems

Washers provide seals for critical components. If a washer wears out or corrodes, or is the wrong size, it can lead to leaks.

Corroded valve seats

A valve seat is an important part of your faucet’s compression hardware. They are usually constructed from rubber or another flexible material that can seal. If they’re not set correctly, or if they have worn out, they can leak, causing dripping.

Do I Need a New Faucet?

In the overwhelming majority of cases, the answer is no. Your faucet is more than likely just fine but needs a few new seals or other parts replaced as well as some screws and connections tightened. How to do this depends on the type of faucet you have. There are so many different types of faucets, and each operates differently, requires different parts, and has different repair techniques. There are single-handle faucets, double-handle faucets, ball-valve faucets, and much more.

The best way to get your faucet fixed is to consult the instructional materials that are included with your faucet when you purchase it, which will likely tell you how to access the corroded part and even what part to order to replace it. You can likely also find replacement parts at your local hardware store.

Why is my water pressure too high or too low?

Dealing with water pressure is a pesky annoyance that almost all homeowners have to tackle at some point. Whether your water pressure is too high or too low, the wrong type of pressure can seriously mess up your daily shower or interfere with the meal you’re trying to prepare in the kitchen. In fact, plumbers call water pressure issues the “silent killer” of plumbing problems because it’s often difficult to determine that they’re the ultimate cause of the trouble.

Reasons Your Water Pressure Is Too High or Low May Include:

The Water Meter Valve Isn’t Open

Most homes have two main valves that control the water. One is the water meter valve, which you would not normally deal with, as it technically belongs to the city. However, occasionally after you have had some work done on your home, or for whatever other reason, the water meter valve may accidentally be closed partially, resulting in lower water pressure throughout your home. To check if your water meter valve is fully open, you will have to locate it on one of the outside walls of your house, unless you live in a colder climate, in which case it may be in the basement or garage.

The Main Shut-Off Valve Isn’t Open

The other valve controlling the flow of water into your house, the shut-off valve, is also usually located on one of the outside walls, usually where the main water line enters your home, or in a utility space like your garage or basement. As is the case with the water meter valve, the shut-off valve may also lower your water pressure if it has been closed up during maintenance or for another reason.

The Pressure Regulator Is Malfunctioning

A control valve reduces the amount of input pressure in your plumbing system. Not every house has one, but if your water pressure is too high or too low, it’s often because this valve is malfunctioning. If this is the case, you should quickly see a change with all the fixtures in your home. Although you will occasionally be able to swap out this part on your own, more often than not, you will want a professional to replace the pressure regulator for you.

Unfortunately, if none of these issues is at the root of your water pressure problems, there’s a chance your whole system will have to be replaced. After years of use, old plumbing lines tend to get bogged down by years of mineral buildup and corrosion that reduce the interior dimensions of a pipe, thus preventing water from traveling as freely. This interferes with your water pressure by simply refusing to allow the same amount of water to flow as before, and can cause all kinds of other problems with your plumbing system.

Do I have Hard Water?

Hard water includes any water with a high mineral count. This is in contrast to soft water, which has a low mineral count. Hard water is often the result of groundwater flowing through limestone and being distributed by the water supply system in your city.

Although hard water is largely harmless, it doesn’t taste as good as soft water, and you are likely to notice it if starts to come out of the pipes, faucets, and drains in your home.

Signs You May Have Hard Water:

Scale Buildup

You will notice signs of scale buildup around your pipes by its whitish color, and the fact that it is hard to scrub away. Scale buildup can be found on various water-related appliances in your home, including your dishwasher, washing machine, or shower head. Scale buildup is not good for these appliances and may wear down their quality over time.

Bad Soap

The calcium and magnesium in hard water can turn your soap into soap scum and prevent it from lathering properly. As hard water breaks down your soap, you will notice it becoming less effective, and sticking to showers and dishes. Occasionally, the minerals that cling to soap scum will irritate your body, too, prompting itching or irritation on your skin, and even taking volume and shape out of your hair. You may also notice colors fading or towels becoming less soft, as hard water also prevents soap from being as effective on fabric.

Rust

Although some rust stains are common in kitchens, bathrooms, and anywhere else where water is used, hard water is especially bad for porcelain. Large rust stains on toilets, in showers and tubs, and around sinks are a major sign of hard water.

While there are worse things for your health and your home than hard water, it can still be a major irritant on your pipes, your appliances, and even your skin, and as we previously discussed, it doesn’t taste good either.

Why am i not getting any hot water?

Reasons You’re Not Getting Any Hot Water:

Your Electric Water Heater Doesn’t Work Anymore

If you use an electric water heater in your home, it is possible that you’re not getting any hot water because the heating component inside your machine has stopped working. This may be because of a blown fuse or tripped circuit breaker. If your heating component has burned out, it is best to act quickly, as you will have only cold water until the problem is fixed.

Your Burner or Pilot Has Failed

If your home runs on a gas-powered heater, the burner unit under the tank will use gas jets that light up to transfer heat to the water in your tank. If the burner becomes dirty or breaks down over time, it won’t be able to draw the oxygen necessary to ignite, preventing the jets from coming on and your water tank from heating up. If your standing pilot light or electric ignition system fails to work, this will also prevent the burner from lighting up.

Your Gas Valve Is Broken

When a gas control breaks, it stops the flow of gas to your burner. This means that no heat can be generated in your heater, and your water will stay cold.

Why is my water discolored?

Reasons Your Water Is Discolored:

There’s a Problem in the Water Main

Minerals, debris and rust builds up in all water mains eventually, giving water that unhealthy brown color. If you see this discolored water coming out of your tap, there’s a good chance there’s a temporary problem with the local water supply network, probably caused by construction or main breaks. Refrain from drinking the water.

Your Pipes are Damaged

As pipes break down overtime, rust will accumulate inside them. When too much rust accumulates, it may become dislodged and start entering your water supply.

Your Pipes Have Recently Been Replaced

Although new pipes should be less likely to rust and dispense discolored water, pressure in pipes can change during repairs. This in turn may dislodge rust and other sediment. If this happens, know that long-term issues are unlikely, and it shouldn’t be long before your pipes are running smoothly again.

Copper or Brass Has Entered Your Water Supply

While these last few scenarios all focus on brown rust water, copper plumbing or brass fittings may turn your water a greenish blue color when they enter your water supply. The fix in these instances is fairly similar to other rust-related issues and will require standard pipe repairs and replacements.

There Is Mold In Your Water

This issue is more serious. If black or dark-colored water starts coming out of your sink, there’s a good chance your pipes have mold growing inside them. Call HomeX Plumbing & Rooter immediately if this happens, and do not, under any circumstances, drink the water.

Algae/Other Living Organisms In Your Water

While not as toxic as mold, algae and other living organisms that enter your water supply can still lead to discoloration and may turn your water a green or even pink color. While there will always be a certain number of microorganisms living in your water, anything growing in your pipes should be dealt with, even if it’s mostly harmless.

Why is my drain slow?

A slow drain is a fairly common occurrence in the average home or business. You’ll most commonly find a slow drain in either your kitchen or your bathroom—where two of the most heavily-used drains in your home reside. What causes these slow drains and what can you do about it? Our plumbers have a few different explanations as well as the solutions to your issues.

You’ve Got a Partial Clog In Your Drain

Some people believe that a clog will always stop your drain completely, and this is far from the case. In some instances a clog may be so large that it almost entirely obscures your drain line, while leaving an extremely small space for wastewater to get through. Naturally, this means it’s not uncommon for a slow drain to eventually stop up completely as well.

Drain clogs can come from a variety of different sources, most commonly an accumulation of substances that have gone down your drain. In your kitchen, the culprit is usually food waste, such as fats, solids like eggshells and coffee grounds, or starches like potatoes. In your bathroom, clogs usually consist of hair, soap scum, and other grime that goes down the drain. This usually happens in your shower or bathtub, but could also happen in your sink as well.

But there could be even more serious causes of a clog. If the clog is affecting multiple fixtures, such as your shower, sink, and toilet in your bathroom, then the clog could be further down your drain line and have a more serious cause. Tree root intrusion is a possibility, especially when these lines are run near where trees are planted. All it takes is a microscopic fracture in your plumbing and a tree root can sneak in and then grow, causing the line to block up completely.

Solutions to Slow Drains:

The ideal solution to a slow drain is to have you drain professionally cleaned by HomeX Plumbing & Rooter. The experts at HomeX are equipped with the latest tools and equipment to effectively remove your clog and get your drains working smoothly again. We strongly recommend a camera inspection of your drain line with every clog removal in order to get a complete picture of what’s going on in your pipes so we can make sure to resolve the issue completely.

One thing you absolutely should not do under any circumstance is use a strong acid drain cleaner from your local hardware store to try and remove the clog. These substances are both ineffective at removing the clog completely and could cause serious damage to your plumbing.

Drain Snaking

If your drain clog is located fairly close to your drain, a snake service is usually the ideal way to get rid of it. Snaking your drain involves feeding a simple tool down the drain that grabs hold of the clog and then yanks it out, leaving the line clear.

Hydrojetting

If the clog is located further down your line, we can get rid of the clog through a process known as hydrojetting. This involves feeding a specialized tool through an access area in your drain line which then blasts your clog with a stream of super high-pressure water. This not only obliterates and removes the clog, but can even clean the walls of your plumbing to prevent it from returning again anytime soon!

Pipe Repair/Replacement

If hydrojetting or drain snaking are not an option, we may be able to repair the pipe itself to get rid of the clogging issue. Pipe replacement involves cutting out the clogged section of pipe and replacing it with a new one. It’s also possible to repair a pipe through pipe rehabilitation, a process which seals leaks and restores structural stability to damaged lines. Ask HomeX Plumbing & Rooter about these options, if hydrojetting or drain snaking are not viable options.

Why is my sink making strange noises?

Pipes make noise. But if your drains are making persistent gurgling or banging sounds, frequently emanating from your sink or elsewhere in your house, there may be something going on that’s out of the ordinary.

Reasons Your Drains Are Making Those Sounds:

Blocked Drains/Vent Pipes

If the problem is serious enough that you hear banging or gurgling in your toilet, it may be because of a blocked drain/vent pipe. You’ll want to have HomeX Plumbing & Rooter come out immediately if you suspect this is the case, and see what is causing the blockage.

Collapsed or Damaged Pipes

A collapsed or damaged pipe can make a lot of noise from the water or wind flowing out of it, and will also require the experience of HomeX who can help replace your equipment.

Dirt and Grease Buildup

When dirt and grease build up in plumbing over time, it can cause your water to drain slowly. Air bubbles won’t be able to go through your pipes and into a vent when this happens and your drains will make a gurgling noise. You may be able to solve this problem on your own with the aid of chemicals, though it is still a good idea to have your drains professionally cleaned periodically.

Why Us?

See what our customers are saying

★★★★★

Luis arrived on time. He was very careful with our home, clean and knowledgeable. He took the time to explain and show the work he was doing and needed to be done. We would definitely recommend HomeX plumbing and rooting.

Debi Tinker

Great customer service. Did exactly what we talked about prior to starting. Technician was very knowledgeable and thorough. The technician definitely went the extra mile. Highly recommend this company!

Paul Nanez

Paul was amazing. Took care of every problem in an instant. Was there on time with a smile and the job was done perfectly in a quarter of the time it usually takes. Will be using them for all my plumbing needs from now on!

K J

I can highly recommend HomeX after two house calls. Technician Juan and Frances over the phone are both extremely polite, professional, and efficient. They communicate well regarding appointment times, and they did not push extra services we didn’t need. They also followed up after the visit to make sure we were still satisfied. Definitely keeping this place in mind for any future plumbing needs!

Kate James

This is my first experience with Home X Plumbing in Buena Park. The technician, Orlando, arrived on time for both the evaluation and estimate. The work was done in a professional manner and the cost was a good value. I will use this company again.

David T

This was my first experience with HomeX and it was great! Juan came over in the one hour window that was given and promptly fixed my toilet that I have been having issues with for a while. He was very friendly and worked really quickly! Thanks Juan, keep up the great work!

Emillia C

I’m very pleased with HomeX’s work. Orlando showed up on time to my home. He unclogged my kitchen sink promptly and his customer service was great! I strongly recommend HomeX and will use them for future jobs.

Art C

I hired homeX to fix for a number of issues I had around the house. They identified the problems and got right to work. They explained in detail the issues I was having with my plumbing and gave me a great quote. Juan was friendly, clean, reasonable and very professional. Definitely using them again and referring them to my friends and family for any plumbing needs. Thank you again!

Erika B

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708 N. Valley Street Unit S
Anaheim, CA 92801

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Monday - Friday: 7am - 7pm
Saturday: 8am - 5pm

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(714) 422-0008

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